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Shipping Information

Shipping & Handling Rates
Shipping & Handling charges are calculated based on purchase amount

Order
Amount		Regular
Shipping		2nd Day
shipping		Next
Day		Canada
$0.00 to 18.00 $5.75 $10.75 $16.75 $11.50
$18.01 to 45.00 $7.75 $12.75 $18.75 $13.00
$45.01 to 85.00 $9.25 $14.25 $20.25 $15.50
$85.01 to 150.00 $10.75 $15.75 $21.75 $20.50
$150.01 to 200.00 $12.00 $17.00 $23.00 $23.50
$200.01 and Over $12.50 $17.50 $23.50 $23.50

Shipping and Handling Policies
*Regular
For Continental US, Via FEDEX Ground or US Mail, allow up to 10 business days. Shipping to AK, HI, PR, Guam, & VI delivery could require up to 30 days.

Overnight Delivery
Via FEDEX. Orders received by 4:00 pm EST are shipped the same day (in stock items only). Saturday deliveries incur an additional $10 surcharge. Orders placed for next day delivery after 4:00 pm EST on Thursday will not be delivered until the following Monday.

2nd Business Day Delivery: no Saturday deliveries.
Via FEDEX. Orders received by 4:00 pm EST are shipped the same day (in stock items only). Additional charges apply for shipments to AK, HI, Guam, PR and VI (2-day delivery). E-mail: CustomerService@performanceinc.com for exact rates. Orders for Team Members in geographic regions not served by FEDEX 2nd Day Service will have their packages shipped via FEDEX Ground or US Mail. This includes APO, FPO, Foreign and PO Box orders.

Note: When selecting Overnight or 2-day Shipping, we may use air or ground shipping as required to get your items to you within the promised time frame.

If a Backorder causes your order to be sent in more than one shipment, we pay regular shipping on all shipments following the original order (excluding international orders). All Overweight Item charges apply.

Separate charges apply to Overweight items like bicycles, bike carriers, trainers and workstands.

Shipping for a wheel is an additional $10.00 - for a wheelset it is an additional $20.00

International Orders
Shipping & handling for all International Orders (except Canada) varies. Please contact Customer Service by phone at 1-800-727-2453 or by E-mail at CustomerService@performanceinc.com for more information or questions.

Please Note: International orders will be processed and shipped once billing address verification has been obtained. The package must be shipped to the billing address, this verification must be verbally received from the card holder's bank. Your confirmation does not reflect international shipping charges. You will receive an e-mail with shipping options and quotes for your approval. Your order will be processed when we receive a response indicating your shipping choice and approval of charges.

Tax Rates
For shipments to these states, we are required by law to collect sales tax. AZ: 5.60%, CA: 7.25%, CO: 2.9%, IL: 6.25%, GA: varies by county, MD: 5%, NC: 7%, OH: 6.5%, PA: 6%, TX: varies by city, VA: 5%, WA: 8.8%, WV: 6%.

Tracking Shipments

Call our Customer Service number (1.800/727.2433) or E-mail: Customer Service and give your order number or, if your order was shipped FEDEX, you can track it with the tracking number that you received via the shipment confirmation email.